I shall share one of the many 'insights' here today!
A Client always sees a business consultant as a trusted advisor. If one needs to measure up to that clients' expectations, then need to 'speak' like one!!
So, how do you demonstrate that you are a 'Trusted Advisor'?
There are many facets to this...
Insight #1 - Arrogance vs. Assertiveness:
How do one demonstrate assertiveness?